SHIPPING & RETURNS

Here's everything you need to know about shipping. From the moment you check out, to the moment your order arrives right at your doorstep! 

DO YOU GUYS SHIP EVERYWHERE IN AUSTRALIA? 

Yes, we ship Australia wide! The only exception is that our couriers cannot deliver to PO boxes, so make sure you enter a residential address. 

HOW MUCH DOES SHIPPING COST? 

We offer FREE shipping on all orders over $99. If you happen to order under $99, we have a small shipping fee of $10.50.

HOW LONG DOES SHIPPING TAKE?

Here at Iron Chest Supplements, customer satisfaction comes FIRST. Which is why most orders placed before 12pm, are usually despatched SAME DAY from our warehouse. From there, shipping can take anywhere from 1 to 3 business days, depending on your location! 

HOW DO I TRACK MY ORDER?

As soon as your order is sent out from our warehouse, you will receive an email with courier details, and a tracking number, so you can watch your order's progress in real time! 

WHAT'S THE GO WITH RETURNS? 

Due to strict hygiene and safety regulations, we cannot refund or exchange items that have been OPENED. If you receive an item that is faulty, please email us with images and a description of the fault. If our team determines a faulty product has been sent out, you are eligible for a refund/exchange. Please note, we cannot offer refunds if you do not like the taste of a particular supplement. That is down to the manufacturers. 

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